SSD5.5 Frequently Asked Questions

 

Q: Does SSD5.5 use iLok? 
A: A physical iLok USB dongle is not required to use the plugin. An iLok ID is required. If you do not have an iLok ID, please make one here: https://www.ilok.com/#!registration 


SSD5.5 can be activated to an iLok 2 or 3 dongle or Machine (computer) within the iLok License Manager app. 

Q: Is SSD5.5 a Stand-alone application? 
A: No, SSD5 is a plugin that requires a host DAW for setup and use. A list of supported DAW's can be found here. Supported DAW's

Note: Cakewalk (Windows), and Ableton Live Lite (Mac), are free applications, that support Trigger. 

 

Q: When I install SSD5.5, what will happen to SSD4? Will my settings be retained?
A: SSD5.5 does not replace SSD4. Both plugins will be available in your DAW as separate plugins with independent libraries. 

Q: I own several SSD4 Expansions. Will I be able to use these in SSD5.5? How do I download the expansions I own for SSD5?   
A: After registering SSD5 to your account, your SSD4 Expansions will automatically be upgraded to the SSD5 versions. You will need to download the SSD5 versions of the expansions along with the new SSD5 Expansion License File in your Slate User Account

Q: How do I install Expansions for SSD5.5? 
A: Please view the installation video for SSD5 expansions here: https://youtu.be/4KGzduOPHNE

Q: What's new in SSD5.5?  
A: Please view the Overview here: https://youtu.be/PfVey83vV7c

Q: I just purchased SSD5.5. What do I install first?
A: Please be sure to view the installation videos here: 

     - Installing SSD5.5 on macOS 
     - Installing SSD5.5 on Windows

Q: Does SSD5.5 use iLok? 
A: A physical iLok USB dongle is not required to use the plugin. An iLok ID is required. If you do not have an iLok ID, please make one here: https://www.ilok.com/#!registration 

SSD5 can be activated to an iLok 2 or 3 dongle or Machine (computer) within the iLok License Manager app. 

Q: How many license activations do I get with SSD5.5? 
A: Three iLok Licenses are provided with the purchase of SSD5. 

Q: I own SSD4-Custom, is there an upgrade path for me? 
A: SSD4-Custom owners will need to purchase SSD5 at full price. 

Q: I own SSD 3.5, is there an upgrade path for me? 
A: SSD 3.5 owners will need to purchase SSD5 at full price. 

Q: Will my SSD4 user preset kits load in SSD5? 
A: SSD4 user kits and presets cannot be used in SSD5. 

Q: Will the SSD5 Library be available for Trigger 2? 
A: Yes, we will be releasing an expansion for Trigger 2. 

Q: Can SSD5 be activated with iLok Cloud? 
A: Currently no. We're looking into this for future updates. 

Q: What is a ".slatepack"? 
A: This a proprietary compressed format that can only be extracted via the Steven Slate Drums Install Manager. Please be sure to view the Knowledge Base for instructions. 

Q: Where should the SSD5.5 Library be saved?
A: We recommend Documents (Local) or an external hard drive. License files (for expansions) should be stored within your SSD5Library folder. 

Q: How many GBs is SSD5.5?
A:  Around 15GB

Q: What is the Slate Audio Center?
A: This is a tool to assist you with installing your plugin libraries. 

Q: Can I use expansions in SSD5.5 Free? 
A: No. Expansions can not be used in SSD5 Free. 

Q: Where can I download SSD5.5 Free? 
A: https://ssd5-free.dl.drumclassroom.net/ 

Q: Can I utilize SSD4 libraries within SSD5.5 full?
A: SSD4 library samples have been re reformatted for SSD5 and are included in the purchase.

Q: If I upgrade to SSD5.5 do I have to surrender my SSD4 license? 
A: No. We do not require a license surrender for "SSD4 EX to SSD5" or "SSD4 Platinum to SSD5" upgrades. 

Q: Is SSD5 available in 32bit? 
A: No. Please view a list of supported DAWs here: https://stevenslatedrums.zendesk.com/hc/en-us/articles/360011041653-Supported-Digital-Audio-Workstations 

 

 

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