Slate Support

SSD 3.5 Support Discontinued

1. General Information
2. General

We have discontinued the sale and support of SSD 3.5 and all earlier versions. Should you wish to activate your product, please contact Native Instruments support at: Native Instruments Support  

• Edited July 26, 2019 22:37
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macOS Plugin Paths

1. General Information
2. General Troubleshooting

AU:    /Library/Audio/Plug-Ins/Components VST:   /Library/Audio/Plug-Ins/VST VST3: /Library/Audio/Plug-Ins/VST3 RTAS: /Library/Application Support/Digidesign/Plug-Ins AAX:  /Library/Application Sup...

• Edited July 26, 2019 22:37
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Windows Plugin Paths

1. General Information
2. General Troubleshooting

Generally, you can set up any customized folder to be a path in Windows.  However, these are the most commonly used plugin paths for Windows. VST C:/ProgramFiles/VstPlugins C:/ProgramFiles/Steinber...

• Edited July 26, 2019 22:37
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SSD4 Installation (Mac)

1. SSD4
2. Setup

Upon registering your Passcode/Lic number you will be taken to the User/Download page for SSD4. Steven Slate Drums 4 Installers Login to https://my.stevenslateaudio.com. Then go to the SSD4 product...

• Edited December 19, 2024 14:22
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Slate Account Login Page

1. General Information
2. General

Please go to http://users.drumclassroom.net to view your products with perpetual licenses, like Trigger 2 and SSD5

• Edited July 26, 2019 22:37
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Merging Slate Accounts

1. General Information
2. General

If you need two or more accounts merged, then please submit a request and specify the old and new e-mail addresses when speaking with a support agent.

• Edited July 26, 2019 22:37
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Plugin Version

1. General Information
2. General

  To determine the version of your plugin, open the plugin window and click on the Slate logo in the top left corner.  This will show you the version number of your plugin.  Trigger 2 is the only p...

• Edited July 26, 2019 22:37
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TeamViewer Remote Desktop Sharing

1. General Information
2. Contact Us

  If you have an appointment set up with our support team, we recommend you install this application beforehand.  Here are the links to the Slate TeamViewer support clients.  Simply click the link ...

• Edited July 30, 2019 21:02
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SSD4 Multi-Out (Pro Tools)

1. SSD4
2. Setup

Multi-Out will enable you to route each part of your drum set (kick, snare, toms, etc...) to different channels within Pro Tools. After executing this function you will be to process your drum tra...

• Edited August 02, 2019 16:57
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Select Base Directory+License File(s)

1. SSD4
2. Troubleshooting

After the installation process you will need to Select the Base Directory and License File within the SSDSampler. Launch SSD4 within your DAW and click the "Settings" tab. (Note: Please create a S...

• Edited August 02, 2019 17:00
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