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Slate Support

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Recent activity by Slate Support
  • SSD4 Expansion Pack Installation (CLA, Terry Date, Blackbird, etc...)

    PLEASE NOTE: We no longer sell SSD4 or any SSD4 expansions. The SSD4 expansions will only be available for those who currently own them in their Slate User account.         NOTE: Unlike SSD 5.5 an...

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  • MIDI Learn and Mapping in SSD5.5

      Mapping and MIDI Learn Section The MIDI Learn and mapping section can be accessed by first clicking on the "Map" Tab, on the left side of SSD 5. Two different options for the mapping mode will ...

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  • How To Uninstall Trigger 2 on Windows

    How To Uninstall Trigger 2 on Windows Please remove "Trigger_2" from the following plugin paths: • AAX  32bit→ C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins64bit→ C:\Program Files\Common...

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  • System Requirements

    Mac Minimum Requirements Win Minimum Requirements   2.2 GHz Intel Dual Core Processor 4 GB of RAM Mac OS X 10.13 or laterAAX, VST, AU supporting DAW   2.2 Intel Dual Core or AMD Processor4...

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  • Multi Output in Logic Pro X with SSD5

      1. Instantiate the "Multi-Output" version of SSD5 on an Instrument Track. Go to the "Mix" tab in the plugin, and set the output for your tracks in SSD5 to the appropriate track in the SSD5 Mixer....

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  • How to install SSD5.5 Full on MacOS (using the Slate Audio Center)

        SSD 5.5 Installation: 1) Upon purchasing SSD 5.5, you should receive two emails. One will be an order confirmation, and the other will be in regards to installation. Open the email with downloa...

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  • How To Install Trigger 2 on Windows

        Trigger 2 Installation: 1) Upon purchasing Trigger, you should receive two emails. One will be an order confirmation, and the other will be in regards to installation. Open the email with downl...

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  • How To Install Trigger 2 on macOS

        Trigger 2 Installation: 1) Upon purchasing Trigger, you should receive two emails. One will be an order confirmation, and the other will be in regards to installation. Open the email with downl...

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  • How to De-Activate and Re-Activate a License in the iLok License Manager

      Some users who experience issues with Trigger showing up in the DAW list could have an issue with the iLok License Manager syncing with the system.    Sign in to iLok License Manager, click on...

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  • Mimic Pro User Manual & Features

    Please click the following link to view the Mimic Pro user manual: https://pearldrum.com/support/product-catalogs/2018-mimic-pro-user-manual.pdf             The world’s most advanced electron...

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